Divisional Manager - Retail

Bailey Finch Associates are delighted to assist our client with the vacancy of Divisional Manager within their Retail business.

The purpose of the role is:

To ensure the smooth and efficient running of a designated Division, ensuring that all company policies and procedures are adhered to. To recruit, train and develop a successful sales and management team, effectively dealing with any under performing members of the team. To actively and enthusiastically promote the development of our clients Customer Experience Programme and all company initiatives. 

The role will ensure that:

The Recruitment and development of an effective “Store Management and Sales” structure is achieved.

The achievement of the Division’s financial targets including all current KPI’s is delivered.

The Division’s turnover increases year on year in line with Company expectations.

Store’s variable costs are controlled in line with the Company’s expectations.

Profitability and performance are maximised through the correct balance of commercial acumen and prudent cost control both through your actions and those of your teams

Total compliance with all Company Policies and Procedures as set out in the current Retail Operations Manual; Staff Hand book etc is met.

Commitment, to the highest levels of customer service and retail standards across the designated Division, are demonstrated.

All Stores within the Division are fully compliant with all statutory laws relating to retail i.e. Health & Safety and Trading Standards, whilst ensuring the welfare of all our customers and staff.

The attendance of/and staff coverage of the Division to ensure maximum staff coverage whilst working within the budgeted levels is managed effectively.

Any underperforming Branch or individual, by setting Targets / KPI’s and providing feedback to the Head of Sales, is dealt with in accordance with the current Performance Management guidelines.

You share ‘best practice’ within your Division and peer group to maximise the benefit to the business.

You are fully conversant with regards to all competitor activity, to report back on and formulate action plans to combat local competitors activity

You identify the training needs of the Division and then co-ordinate the implementation of the relevant training

The best interests of the business, always acting on behalf of the company and addressing and communicating any issues that might undermine either your Division’s or Company’s performance is protected

Special projects are carried out, as required, and that these will usually be, but not restricted, to the retail side of the business.

The ideal candidate must have:

Good organisational, administration, compliance and PC skills
Strong interpersonal / man-management skills
Strong ‘selling skills’
Good commercial awareness including an awareness of all relevant ‘levers’ and their impacts
The ability to work under pressure and to tight deadlines
The ability to motivate, inspire and lead your team
Team player but also able to work under own initiative
Great attention to detail
Ability to ‘distance manage’
Training and development skills

If this sounds of interest, please forward your cv in the first instance to Bailey Finch Associates Recruitment Specialists who are acting as a recruitment agency with this vacancy.